Cybersecurity and Project Management Professionals

It’s no secret we live in a world of opinions but as Deming put it, “without data you are just another person with an opinion.” In our business of decision science, we teach that, if there is a chance of being wrong, and a cost of being wrong it can be measured. Said...

Predictive Analytics: Thought Leaders

Letters after names are really, REALLY common these days.  In my parents’ generation you might see M.D., or even J.D., but that was about it.  Today, post-nominal initials are hard to keep up with: CSRTE? FAcEM??. I have an MBA and someone recently asked me why those...

Spring 2017 Training Schedule

Our Spring 2017 training schedule is booking up quickly – check dates and times below.  Project managers should take note of our sessions specifically designed for those tough measurement areas like PM effectiveness, project success, benefits realization, chance...

Brand, Customer Experience and Other “Intangibles”

People often tell me there are things like ‘brand’ or ‘customer experience’ that are intangible and thus cannot be measured.”  We would argue that this is a completely false assumption and that there is no such thing as an “intangible.” Incidentally, ‘brand’ and ‘CX’...

Authors, Professors, and a Nobel Laureate

  When I joined HDR I had the privilege to begin working with the thought leadership in predictive analytics.  Doug, our founder, had already published his ground-breaking book, How to Measure Anything, that showed the business community that so-called intangibles...