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How To Measure Anything: Finding the Value of Intangibles in Business
Expert Doug Hubbard will give us a sneak preview of key ideas in his upcoming book about how to measure things usually considered “immeasurable.”  In the last ten years, Hubbard has quantified such things as the value of the public health benefits from better information management at the U.S. Environmental Protection Agency and the method the U.S. Marine Corps uses to forecast fuel for battlefield operations.  He asserts that the idea that some things are immeasurable is based on a set of misconceptions about statistics and measurement in general or, in many cases, a lack of a clear definition of what the proposed “intangible” really is.  Whatever is relevant to business must have observable consequences.  The presentation will include:
  • The three reasons why anything is ever (incorrectly) thought to be immeasurable
  • Quick and simple methods for measuring any uncertain quantity
  • Interesting examples of where “impossible” measurements had clever solutions

 
Four Revelations: Findings from 10 Years of Measuring
IT Risk and Value with Mathematical Methods

Most IT organizations don't measure risk in the same way an actuary or statistician would and most don't attempt to build economic models to estimate even the most "intangible" benefits. This results in missing some of the most important trends, risks and metrics in IT today. Using data from 45 statistical case studies with a total of over 3,000 variables and hundreds of tracked forecasts, Hubbard has found four key revelations that may profoundly affect what you measure, where you invest and how you control risks. When IT investment portfolios are analyzed quantitatively, four surprising findings emerge:
  • How much actuarially-sound risk analysis changes IT priorities
  • What the highest-value measurements really are in IT 
  • The true cost of scope creep 
  • Four factors that best predict success of IT projects
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